If you are trying to log in to your account at boxmountainllc.com and getting any kind of an error message, you probably have not verified your email and set a password for that account.
Check your spam for a message from mgorton@boxmountainllc.com titled: "[IMPORTANT FOR SUBSCRIPTIONS] Customer account activation" and follow the instructions.
Our website at boxmountainllc.com combines several different databases to work. The subscription, points, and general website are all separate. The main website account activation ties them all together.